Mentions Légales et RGPD

Under Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, the identity of the various stakeholders involved in the creation and monitoring of the website lbdigital.lu is provided to users:

Owner: LB DIGITAL SARL Publication Manager: Stéphanie PASCAL The publication manager can be a natural or legal person. Webmaster: Stéphanie PASCAL Host: O2switch Data Protection Officer: Stéphanie PASCAL

1.2. General Terms and Conditions of Use for the Site and the Services Offered.

The Site constitutes an intellectual property work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not reuse, transfer, or exploit any part of the Site's elements or work for their own benefit in any way. The use of the site lbdigital.lu implies full and complete acceptance of the following general terms of use. These terms of use may be modified or supplemented at any time, and users of the site lbdigital.lu are therefore encouraged to review them regularly. This website is normally accessible to users at all times. However, lbdigital.lu may decide to interrupt access for technical maintenance and will endeavor to notify users of the dates and times of such interventions in advance. The site lbdigital.lu is regularly updated. Similarly, the legal notices may be modified at any time: they remain applicable to the user, who is invited to refer to them as often as possible to stay informed

1.3. Description of the Services Provided.

The website lbdigital.lu aims to provide information about all the activities of the company. The company strives to offer accurate information on the lbdigital.lu site. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in the updates, whether they are due to its own actions or those of third-party partners providing this information. All information provided on the lbdigital.lu site is for informational purposes only and is subject to change. Furthermore, the information on the lbdigital.lu site is not exhaustive and may be subject to changes since its publication.

1.4. Contractual Limitations on Technical Data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. Additionally, the user agrees to access the site using up-to-date hardware, free from viruses, and with a modern, updated browser. The site lbdigital.lu is hosted by a provider within the European Union in accordance with the General Data Protection Regulation (GDPR: No. 2016-679). The goal is to provide a service that ensures the best accessibility rate. The host guarantees service continuity 24 hours a day, every day of the year. However, they reserve the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, infrastructure improvements, infrastructure failures, or if the Services and Offerings generate unusually high traffic. lbdigital.lu and the host cannot be held responsible for any malfunctions of the Internet network, telephone lines, or computer and telephony equipment, particularly due to network congestion preventing access to the server.

1.5. Intellectual Property and Counterfeiting.

LB DIGITAL Sarl owns the intellectual property rights and holds usage rights for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the website's elements, by any means or process, is prohibited without the prior written consent of LB Digital. Any unauthorized exploitation of the site or any of its elements will be considered as infringement and will be pursued in accordance with Articles L.335-2 and following of the Intellectual Property Code. The company reserves the right to seek appropriate legal recourse in the event of copyright infringement.

1.6. Limitations of Liability.

LB Digital acts as the publisher of the site. LB Digital is responsible for the quality and accuracy of the content it publishes. LB Digital cannot be held liable for direct or indirect damages to the user's equipment resulting from accessing the website lbdigital.lu, whether due to the use of equipment that does not meet the specifications indicated in section 4 or due to the occurrence of a bug or incompatibility. LB Digital also cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the lbdigital.lu site. Interactive spaces (such as the contact form) are available to users. LB Digital reserves the right to remove, without prior notice, any content in this space that violates applicable legislation in France, particularly data protection regulations. Where applicable, LB Digital also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of messages with racist, offensive, defamatory, or pornographic content, regardless of the medium used (text, photographs, etc.).

1.7. Incident Notification

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all issues related to the security of their accounts and to providing them with all the necessary information to help them meet their own regulatory reporting obligations.

No personal information from users of the site lbdigital.lu is published without the user's knowledge, exchanged, transferred, assigned, or sold to any third party in any form. Only the hypothesis of the acquisition of lbdigital.lu and its rights would allow the transmission of such information to a potential buyer, who would also be bound by the same obligation to retain and modify the data concerning the user of the site lbdigital.lu.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, lbdigital.lu uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords. When processing Personal Data, lbdigital.lu takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

1.8. Hyperlinks, Cookies, and Internet Tags

The website lbdigital.lu contains a number of hyperlinks to other sites, which have been set up with the permission of lbdigital.lu. However, lbdigital.lu is unable to verify the content of these external sites and therefore assumes no responsibility for their content. Unless you choose to disable cookies, you agree to their use by the site. You can disable cookies at any time free of charge through the options provided to you, as outlined below. Please be aware that disabling cookies may reduce or prevent access to all or part of the services offered by the site. To manage or disable cookies, you can adjust your browser settings. Instructions for disabling cookies vary by browser, but you can typically find these options in the 'Privacy' or 'Security' sections of your browser's settings. For detailed instructions, please consult your browser’s help documentation.

2.1. Why does LB DIGITAL SARL process your data?

LB DIGITAL processes personal data only for specific, explicit, and legitimate purposes. LB DIGITAL does not process this data in a way that is incompatible with these purposes. LB DIGITAL SARL processes your data in the context of performing a service contract related to the plan that best suits your needs.

For this purpose, the objectives pursued by LB DIGITAL SARL are as follows:

• + Analyze each client's needs
• + Manage each contract concluded with a client
• + Web development/hosting
• + Invoice and process payments
• + Ensure the follow-up of the contractual relationship
• + Manage personal data, characteristics, and rights within the scope of each contract
• + Process cancellations
• + Handle complaints
• + Manage incoming correspondence
• + Recover outstanding payments
• + Manage any potential disputes
• + Handle requests related to the rights of data subjects
• + Store data for each client.

2.2. What data is processed?

LB DIGITAL SARL processes your personal data, directly collected from you. LB DIGITAL SARL processes a data or category of data only if it is strictly necessary for the intended purpose. LB DIGITAL SARL processes the following categories of data:

• Customer identification form: company headquarters name, headquarters address, language, European VAT identification number, RCLS number, bank name, bank address, bank details (IBAN, SWIFT, and BIC), company name, company address, billing email address, main contact with their first and last name, position, phone number, and email address, and any additional comments.
• Documents and personal data provided as part of our contracts or offers (trademark registration, digital, printing on all media);
• Invoice management within the contractual framework;
• informations demandées par la législation en vigueur

Regarding the processing of sensitive data, we require your explicit consent for the processing of this data for the following specific purposes:

• Remote control of client servers (preventive maintenance)

2.3. INTERNET TAGS

lbdigital.lu may occasionally use Internet tags (also known as 'tags,' action tags, pixel GIFs, transparent GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements that allow users to access the Site and on the various pages of the Site.

This technology allows lbdigital.lu to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User's usage of the Site.

The external provider may collect information about visitors to the Site and other websites through these tags, generate reports on the Site's activity for lbdigital.lu, and provide other services related to its use and to the Internet.

2.4. Retention period of your data

LB DIGITAL retains your personal data in its systems for as long as necessary :

• to maintain our contractual relationship, or to provide you with the services or information you are entitled to or that you can reasonably expect to receive from us;
• considering the purpose for which we collected them or for which you provided them to us as part of our contract;
• to fulfill our legal obligations, to resolve any disputes, to enforce our contracts
• or
• until the end of the period during which disputes or investigations may arise under our contractual relationships or other interactions with you

For clarification, when LB DIGITAL SARL is the data controller processing your personal data for its own purposes, your personal data will be deleted or anonymized when they are no longer necessary for the purposes of processing as initially intended, or for any other compatible purpose for which LB DIGITAL SARL may legally process this data.

LB DIGITAL SARL may also process your data for statistical purposes. In this case, all data is anonymized beforehand.

You can exercise your right by submitting a written request to LB DIGITAL SARL to obtain, as soon as possible, the deletion of your data according to the procedures outlined in Article 6 below. Any request made by phone or email will not be considered.

If applicable, for more information on how your personal data may be retained later as part of each of our services, we invite you to contact our data processing officer: Stéphanie PASCAL KUCKWICH, email: stephanie.pascal@lbdigital.lu, phone: 00352 26 52 19 49, at the company LB DIGITAL SARL, 103, route de Luxembourg, L-3515 DUDELANGE.

2.5. Who Are the Recipients of Your Data?

The data collected are intended for the internal services of LB DIGITAL SARL and authorized third parties who carry out processing to which you are invited to consent.

The processed data may also be transmitted to the competent authorities at their request, as part of legal proceedings, judicial investigations, and requests for information from authorities, or to comply with other legal obligations.

We do not sell or rent your personal data. We only disclose your personal data in the manner described in this privacy policy, within LB DIGITAL SARL, to recipients who process the data on our behalf, and to public authorities when required by applicable law.

Processing is carried out solely for the purposes described in this privacy policy.

If we disclose your personal data, we require recipients to comply with applicable privacy and confidentiality requirements, as well as security standards.

2.6. What are your rights?

In accordance with the General Data Protection Regulation adopted on April 27, 2016 (Regulation 2016/679) - GDPR - which came into effect on May 25, 2018, you have the following rights regarding your personal data:

• + Access: this is your right to obtain confirmation as to whether your data is being processed or not, and if so, to access that data.
• + Rectification: this is your right to obtain, without undue delay, the correction of your inaccurate data and the completion of your incomplete data.
• + Deletion/Erasure: this is your right to obtain, without undue delay, the erasure of your data.
• + Limitation: this is your right to obtain the restriction of processing when you object to it, when you contest the accuracy of your data, when you believe that its processing is unlawful, or when you need it for the establishment, exercise, or defense of your legal rights
• + Objection: this is your right to object at any time to the processing of your data by LB DIGITAL SARL when it is necessary for the purposes of the legitimate interests of LB DIGITAL SARL. You can also object to processing carried out for the purposes of marketing.
• + Portability: this is your right to receive your data in a structured, commonly used, machine-readable, and interoperable format, and to transmit it to another data controller without us hindering that process.
• + You have the right to lodge a complaint with a supervisory authority.
• + You have the right to give directives regarding the fate of your personal data in the event of your death.

2.7. How to exercise your rights?

You can exercise your rights at any time, as well as contact the data protection officer: Stéphanie PASCAL KUCKWICH, email: stephanie.pascal@lbdigital.lu, phone: 00352 26 52 19 49, at LB DIGITAL SARL, 103, route de Luxembourg, L-3515 DUDELANGE.
Any request to exercise your rights must be made in writing, by registered mail, and must be accompanied by a photocopy of a valid identification document. A response will be sent to you within one month of receiving your request.

Possibility to contact the CNPD

If your interactions with LB DIGITAL SARL have not been satisfactory, you have the option to file a complaint with the National Commission for Data Protection (CNPD), the supervisory authority responsible for ensuring compliance with data protection obligations in Luxembourg.

2.8. Informations about Cookies

• • What is a cookie ?
• A cookie is a small text file A cookie is a small text file that a website places on your computer, phone, or other device, containing information about your browsing on that site. Cookies are necessary to facilitate and enhance navigation, and they do not affect your computer in any way.
• • Purpose of processing
• Cookies are used on this site for technical purposes. These are small text files temporarily stored by your browser on your computer system. These cookies allow, for example, the insertion of multiple products into a shopping cart. Other cookies remain for the long term and allow your browser to be recognized during your next visit. These cookies, for example, enable the long-term storage of your account passwords.
• • Legal basis
• The legal basis for the processing of data is Article 6(1)(f) of the GDPR (General Data Protection Regulation).
• • Legitimate interest
• Our legitimate interest is the proper functioning of our website. The user data collected through technically necessary cookies and the long-term cookies described above will not be used to establish a user profile. Your interests regarding data protection are thus ensured
• • Retention period
• Technically necessary cookies are generally deleted when the browser is closed. Long-term cookies have a lifespan ranging from a few minutes to several years.
• • Right of withdrawal
• If you oppose the storage of these cookies, please disable cookie acceptance in your internet browser. However, this may hinder certain functionalities of our website. You can also delete long-term cookies stored at any time through your browser.

2.9. How is your data secured?

LB DIGITAL SARL ensures that your data is processed securely and confidentially. To this end, appropriate technical and organizational measures are implemented to prevent the loss, misuse, alteration, and deletion of your personal data. These measures are tailored according to the sensitivity level of the data being processed and the level of risk associated with the processing or its implementation.

More specifically:

• + Secure system with a personal password
• + Regular password changes
• + Entry-exit tracking
• + cameras
• + Files stored in locked cabinets.

2.10. Governing law and jurisdiction.

Any dispute related to the use of the site lbdigital.lu is subject to Luxembourg law.

Except where the law does not allow, exclusive jurisdiction is granted to the competent courts of Luxembourg.